Design Your Dream Job
Time frame: 3 months from ideation to last feedback form
Company: Thesis work with Hellon Helsinki and featured during Helsinki Design Week 2016
Methods/tools: Visualisation, Probes, Futures thinking/back-casting, Co-creation, Assumption busting, Round robin, Presentations, Group work, Feedback loop
Finland's educated unemployed problem is becoming structural, unemployment at nearly 10%, perceived low value of unemployment services for educated unemployed.
"Doing Unemployment Better: Using Human-centred Design to Improve Employment Bridging Services"
Using service design and design thinking tools at the individual level to explore desires and wishes was successful in engaging participants during the workshop. These tools were new to the participants and allowed them to learn new ways of exploring and expressing their needs and wants. A multi-faceted feedback process allowed me to gather many kinds of responses. A solid set of tools were tested and a toolkit was created.