Role:
​Service Designer
Research, Development, and Innovation Team, Metropolia UAS

Brief:
The initial project was to design Massive Online Open Course (MOOC) that can introduce modern business development methods to Small business entrepreneurs (SMEs)and students. ​

Outcomes: 
Starting with interviews of 12 small business entrepreneurs on their current ways to develop their businesses and how that serves them. The course went through 3 iterations on 2 different platforms. It was then translated into Finnish. 
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Methods and tools:
Desk research, interviews, ideation, prototyping, testing, implementation 

Time Frame:
1 year

Employer:
Metropolia University of Applied Sciences