WhereToGoTime frame: 2 months
Methods and tools: Ideation, Interviews, Online survey, Customer journey map, Personas, Paper prototyping, Simple digital prototyping, Storyboarding Inspiration: Wondering where to take someone with a nut allergy on holiday Challenge: To expand the current domain of the online travel industry to include a pre-destination service concept to help individuals and families to decide on a holiday destination. Results: A tool to help people make better, faster travel destination decisions. A service to help weed out inappropriate places (using the variables set by the user). Role: Service designer, UI Designer |