This report looks at how far service design has come from the early adopters back in the early/mid-2000s to the widespread use of service design today in 2023. Who are Finland's service designers? Where are they working? How is service design maturing in organisations? How service design education is developing in Finland?...and more.
The Chapters in this report cover:
Service Design in Finland: An Introduction Working in Service Design Service Design in the Field Service Design Education Expanding the Influence of Service Design Reflections on the Future of Service Design 8 Questions for the Future of Service Design Future Possibilities for SDN Finland About This Report |